Opis produktu
Make quality a priority throughout your organization Speed up production, eliminate waste, and save money Need to improve quality in your organization? This practical guide covers quality control options available today, from 5S to Six Sigma to TQM. You'll find expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. Discover how to * Set quality standards * Use quality assurance * Detect the voice of the customer * Assess your quality process * Choose the right approach for your company * Obtain outside help