Performance Management

Manager's Guide to Performance Management is an all-in-one resource for conducting goals-focused performance meetings, establishing programs to build upon existing positive performance, and helping to stimulate workplace cooperation. Featuring eye-catching icons, checklists, and sidebars to guide you step through everyday workplace situations, it provides:

• Proven tactics for creating relationships and ensuring effective communication to get the optimal performance from employees
• Clear definitions of key management terms and concepts
• Practical advice for minimizing the possibility of error

Robert Bacal heads Bacal & Associates, a training and consulting firm, and the Institute for Cooperative Communication, a virtual company that researches and develops instructional materials.